Terms and Conditions

These terms govern your access to and use of the MyJackpot website, player account, games, promotions, and related services. By registering, visiting, or using the platform, you agree to follow these conditions. They explain the main rules, rights, and responsibilities that apply while you use MyJackpot.

MyJackpot is a social casino for entertainment. Games use virtual chips, not real-money wagers, and chips cannot be withdrawn or exchanged for cash or prizes.

Who May Use MyJackpot

MyJackpot is intended for adults. You must be at least 21 years old and meet any higher age requirement that applies where you are located. You are responsible for confirming that access to social casino games is lawful in your location.

The service may be unavailable or restricted in certain states, regions, or countries. MyJackpot may use location tools or other checks to determine whether access is permitted. Do not try to bypass a location restriction.

Creating an Account

When you register, provide accurate, current information and update it if it changes. Accounts must be registered in your own name and may only be created and used in the number permitted by MyJackpot.

MyJackpot may ask you to confirm details before you use certain features or receive an offer. Providing false information, or using details that belong to someone else, may lead to account restrictions.

Identity and Account Verification

MyJackpot may request information or documents to confirm your identity, age, address, payment method ownership, or other account details. These checks help protect players, support platform security, and confirm eligibility for the service or a promotion.

Some features may remain unavailable while a request is outstanding. If you cannot complete a reasonable verification request, MyJackpot may limit access to the relevant account feature.

Keeping Your Account Secure

Your account is personal. You are responsible for keeping your login information confidential and for activity that takes place through your account. Contact MyJackpot through its official support channels if you believe someone else has accessed it.

You may not share, transfer, sell, or lend your account, or use it on behalf of another person. MyJackpot may take reasonable steps to protect an account when it identifies unusual or unauthorized activity.

Virtual Chips, Purchases, and Account Balances

Chips are virtual items for entertainment within the MyJackpot platform. They have no cash value, cannot be transferred or redeemed for money, and do not represent a deposit or an opportunity to win real-money prizes.

MyJackpot may offer free chips or paid chip bundles, depending on location and availability. Any purchase is for virtual items and remains subject to the price, payment details, and conditions shown when the purchase is made. Payment options, processing times, limits, and availability may vary. A transaction may be reviewed before it is completed, and reasonable checks may be applied.

Because MyJackpot does not offer real-money gambling or cashouts, virtual chip balances are not withdrawable funds. If a balance or purchase appears incorrect, contact support so the issue can be reviewed.

Promotions and Bonus Terms

Free chips, login rewards, event offers, card collections, invitations, and other promotions may have separate conditions. Those conditions may set eligibility rules, participation steps, deadlines, game or feature limits, or restrictions on combining offers.

Promotional chips are for play within the platform and are not cash or cash-equivalent prizes. Traditional real-money wagering or cashout rules do not apply to virtual chips in the same way. Review the specific offer details before taking part. MyJackpot may correct an offer or limit participation if an error, ineligible account, or misuse is identified.

See the Bonus Terms for any additional offer-specific rules.

Games and Service Availability

MyJackpot aims to make its games and services available, but access may vary by location, device, maintenance needs, software updates, or technical conditions. A game, promotion, or feature may be added, changed, limited, paused, or removed.

Some features may work differently across desktop and mobile devices. You are responsible for using a supported device and a stable internet connection.

Fair Use and Prohibited Conduct

Use the platform lawfully and in a way that respects other players and the integrity of the service. You may not:

• Use false or misleading account information.
• Commit fraud, abuse payment processes, or exploit a promotion.
• Manipulate games, systems, account balances, or promotional features.
• Use bots, unauthorized software, or automated methods to access or operate the service.
• Collude with others or let another person use your account.
• Interfere with the platform or use it for an unlawful purpose.

Account Restrictions and Operator Actions

If MyJackpot reasonably believes that these rules have been broken, verification is incomplete, or the service is being misused, it may take proportionate steps. Depending on the circumstances, these may include refusing a transaction, limiting account access, pausing a promotion, holding an account for review, or closing an account.

Where practical, MyJackpot may ask for additional information or explain the reason for a restriction. These measures are intended to protect players and the platform, not to make assumptions about a player without review.

Errors and Technical Issues

System or display errors can occasionally affect balances, purchases, promotions, game results, or an active session. If an obvious mistake or technical fault occurs, MyJackpot may correct the record and address the effects in a fair and reasonable manner.

If something does not look right, stop using the affected feature and contact support with relevant details. MyJackpot may review the account and available records before deciding how to resolve the issue.

Responsible Play

Social casino games are intended as entertainment, not as a way to make money. Set limits that feel comfortable, and take a break if play stops being enjoyable. Responsible gaming tools or account restrictions may be available through the platform.

For additional guidance, visit the Responsible Gaming page.

Intellectual Property

The MyJackpot name and branding, website design, text, software elements, and original materials belong to MyJackpot or its licensors. You may use the platform for personal entertainment, but you may not copy, reproduce, republish, distribute, or commercially exploit its materials without permission.

Third-Party Providers and Links

Some games, payment tools, or technical services may be supplied by third parties. Their availability and operation may depend on the provider’s systems, maintenance, and service limits. External services may also have their own terms and privacy practices.

MyJackpot is not responsible for the operation of a third-party service beyond the responsibilities that apply under law. Review any relevant provider terms before using an external feature.

Liability and Service Limits

To the extent permitted by law, MyJackpot is not responsible for losses or damage caused by circumstances outside its reasonable control, including technical interruptions, user error, unsupported devices, third-party failures, or events that could not reasonably be prevented. This does not limit any rights you may have under applicable law.

The website, games, and related services are provided on an “as is” and “as available” basis. MyJackpot cannot promise uninterrupted access, constant availability, or error-free operation.

Updates to These Terms

MyJackpot may revise these terms from time to time to reflect changes to the service, operational practices, or applicable requirements. The latest version published on the website applies from the date it is posted, unless the updated terms state otherwise.

Review this page periodically so you understand the current account rules and conditions of use. Continued use of the platform after an update means you accept the revised terms.

Related Policies

Other pages may also apply to your use of MyJackpot, including the Privacy Policy, Cookie Policy, and any published policy on identity checks and anti-money laundering. These documents explain additional practices and requirements where relevant.

Questions About These Terms

If you have a question about these conditions, your account, or a platform feature, contact MyJackpot through its official support channels or the contact method published on the website.

These terms are intended to set clear expectations for using the MyJackpot website, account, games, and services. By continuing to use the platform, you confirm that you accept the conditions that apply to your use.